Terms & reprint policy

Draft for review: Gordon, please read this over (and have it checked if needed) before launch. It is a plain-language starting point, not legal advice.

Last updated: November 6, 2026

Your proof

Before anything prints, you approve a proof of your design. Please check spelling, names, dates, phone numbers, prices and addresses carefully. We print exactly what you approve.

Free reprints when we make a mistake

If your order doesn't match the proof you approved, has a printing defect, or arrives damaged, we'll reprint it free. Email sales@signzooka.com within 7 days of delivery with your order number and a photo.

Mistakes in an approved proof

Because every order is custom, we can't refund or reprint for free errors that were in the proof you approved (for example, a misspelled name). We're happy to reprint at a discount.

Changes and cancellations

You can change or cancel your order until it goes to print, usually the next business day after approval. Contact us as soon as possible.

Turnaround and shipping

Orders print the next business day after approval and usually arrive in 2–3 days. Shipping is included. Banners over 16 feet long are seamed and folded, ship by freight (+$199), and take 1–5 extra days. Delivery times are estimates and not guaranteed.

Your artwork

By uploading photos, logos or artwork, you confirm you have the right to use them. We won't print content that is unlawful or that infringes someone else's trademark or copyright.

Colors

Colors on screens vary, so printed colors may look slightly different from your monitor or phone.

Contact

sales@signzooka.com · (888) 599-9298 · Silver Lake, Wisconsin.